At Blue Frog Studio our philosophy is simple – we want you to feel confident and comfortable with your renovation. We achieve this with a simple “listen, ask and inform” process that allows us to listen to your concerns and goals, ask questions about your family and how you live, and inform you about options.
We like to talk about solutions, rather than problems, so we’ll break down the scope of your renovation into easy-to-understand and easy-to-follow steps. Before you decide to proceed, we’ll supply you with a full feasibility document that outlines our understanding of your needs, what we recommend as a solution, what steps we will undertake to get the renovation underway and what you can expect from the process once we start.
We always promise to be honest with you about the cost of your project and whether your planned budget can achieve the outcome you desire. If you’re working with a tight budget, we’ll be up front with you about how we can make it work and, if we can’t, we try to come up with a solution for that, too.
We find this breakdown of steps makes our customers feel less stressed during the renovation process and keeps the lines of communication open making for a much better relationship with all our clients.